What should I do in a pet emergency?

Call CARE at (757) 703-0199 before you come so our skilled team can make the necessary preparations to care for your pet. Due to limited staffing, intake may be prioritized to save pets with life-threatening emergencies.

What advanced treatments does CARE offer?

CARE offers emergency and urgent care, hyperbaric oxygen therapy, hemoperfusion, diagnostics and imaging including X-ray, ultrasound and CT, endoscopy, surgery, and hospitalization.

Does CARE run diagnostic imaging on weekends?

Yes. CARE runs and reads X-ray, ultrasound, and CT throughout the weekend, so families get a diagnosis and can begin treatment without waiting days for results.

Closed now · Opens Friday at 8:00 a.m.Coastal Animal Referral Emergency · Williamsburg, VA

Emergency and advanced care, the moment your pet needs it most.

When every minute matters, CARE brings emergency stabilization, surgery, and advanced medicine to the Historic Triangle. Call before you come and our team prepares for your pet's arrival.

Call (757) 703-0199 Is it an emergency?

Please call before you arrive

Contact our hospital ahead of time so our skilled team can prepare to care for your pet the moment you arrive.

Call (757) 703-0199

Closed Now

Closed now. We reopen Friday at 8:00 a.m. for continuous weekend coverage.

Weekend emergency coverage. We open Friday at 8:00 a.m. and stay open through the weekend, closing Monday at 9:00 p.m. Open 24 hours Saturday and Sunday. Closed Tuesday, Wednesday, and Thursday.

Reopens Friday

8 AM

Continuous weekend coverage.

Signature tool

Is it an emergency?

Pets cannot tell us what is wrong. Tap what you are seeing below for clear guidance on whether to call now. This is a starting point, not a diagnosis.

Select a sign

Tell us what you are seeing

Tap any sign on the left. Most urgent situations share the same first step: call CARE so we are ready before you arrive.

(757) 703-0199

Call CARE now

This guide helps you decide whether to call. It does not replace a veterinary exam. When in doubt, always call (757) 703-0199.

Advanced medicine

Capabilities most emergency hospitals cannot offer

CARE was built for the cases that need more than stabilization. Our team combines emergency expertise with advanced technology to give your pet every advantage.

Hyperbaric oxygen therapy

A pressurized chamber of pure oxygen that accelerates healing, reduces inflammation, and fights infection. It can benefit chronic wounds, burns, and certain neurological conditions.

An advanced blood-filtering treatment used in select critical and toxin cases, offering options for patients who need more than standard supportive care.

Advanced tools including X-ray, ultrasound, CT, and in-house blood work, run and read throughout the weekend so your family gets answers and treatment without waiting days for results.

Minimally invasive internal examination that helps locate problems and retrieve foreign objects with less stress on your pet.

Skilled surgeons handle procedures from soft tissue to complex cases, prioritizing minimally invasive techniques for comfort and smoother recovery.

A safe, monitored environment with veterinary supervision and supportive care for pets that need extended treatment and observation.

Hyperbaric Oxygen TherapyHow HBOT heals, what it treats, and a real recovery story HemoperfusionBlood purification for poisonings and severe toxin cases

Full emergency service

Comprehensive care, under one roof

From the first urgent call through surgery, imaging, and recovery, CARE provides the services your pet may need when it matters most.

Urgent & Emergency Care

Immediate, critical care when your pet needs it most, with a team focused on rapid stabilization.

Learn more

Hyperbaric Oxygen Therapy

An innovative pressurized-oxygen treatment that supports healing for wounds, burns, and more.

Learn more

Diagnostics & Imaging

X-ray, ultrasound, CT, and blood work for fast, accurate answers and the right treatment plan.

Learn more

Surgery

From soft tissue to complex procedures, with minimally invasive techniques whenever possible.

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Hospitalization

Comfortable, monitored care with veterinary supervision for pets needing extended treatment.

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Endoscopy & Hemoperfusion

Advanced, minimally invasive procedures and blood-filtering options for complex cases.

Learn more

View all services

Referring veterinarians

A trusted partner for your practice

CARE partners with referring veterinarians to support the health of their patients, providing emergency and advanced care, then returning your client to you for continued treatment.

Call to Refer a Patient

Fear Free Certified

The CARE team at a community event in Williamsburg, VA

Our story

We take care of pets, and our people too

Coastal Animal Referral Emergency was founded in 2021 by Dr. Melissa Krause, a Seaford, Virginia native and experienced veterinarian. Her goal was to create a different kind of practice: a beacon of growth and medical advancement for its staff and the community it serves.

That culture shows in the care your pet receives. A team that is supported gives calmer, more compassionate care when families need it most.

2021

Founded in Williamsburg

Emergency & advanced services

Fear Free

Certified team

Community program

Your healthy pet could be a hero

Blood products are often needed in our hospital, and healthy dogs and cats can become donors. A single donation can help save another pet facing a life-threatening emergency.

Healthy dogs and cats are welcome to be screened
Donors help our team respond to critical emergencies
Ask our team about the benefits of becoming a donor

Ask About the Blood Donor Program

Worth the drive

Families come to CARE from across Hampton Roads

When local emergency rooms and day practices are full or booked out, getting your pet seen should not have to wait. Pet owners travel to CARE from across the region, and our team works to get emergencies in. Save our number now so it is ready if you ever need it.

Closed NowOpens Fri 8:00 a.m.

Address

5295 John Tyler HighwayWilliamsburg, VA 23185In front of Food Lion, next to Bruster's

Phone

(757) 703-0199

Hours

Weekend emergency coverageFri: opens 8:00 a.m. · Sat & Sun: 24 hours · Mon: closes 9:00 p.m.Closed Tuesday, Wednesday, Thursday

info@care199.com

Williamsburg ~10 minYorktown ~20 minNewport News ~25 minGloucester ~30 minNorfolk ~50 minRichmond ~55 minChesapeake ~55 minVirginia Beach ~60 minNags Head ~2 hr 15 min

Approximate drive times, depending on your starting point and traffic.

Get Directions Location details

Closed Now

Good to know

Questions pet owners ask

CARE provides continuous weekend emergency coverage. We open Friday at 8:00 a.m. and stay open through the weekend, closing Monday at 9:00 p.m. We are closed Tuesday, Wednesday, and Thursday. Please call (757) 703-0199 before you arrive so our team can prepare for your pet.

No referral is required for an emergency. CARE also partners with referring veterinarians for advanced and continued care. Please call (757) 703-0199 before you arrive so our team can prepare for your pet.

Call CARE at (757) 703-0199 before you come so our skilled team can make the necessary preparations. Due to limited staffing, we may prioritize intake to care for pets with life-threatening emergencies first.

CARE focuses on emergency and advanced care, including hyperbaric oxygen therapy, hemoperfusion, CT and ultrasound imaging, endoscopy, and emergency surgery, capabilities many general practices do not offer.

Costs depend entirely on your pet’s condition and the care required. The best step is to call (757) 703-0199 so our team can guide you based on your pet’s specific situation.

Pet owners travel to CARE from across Hampton Roads, including Newport News, Norfolk, Chesapeake, and Virginia Beach, along with Williamsburg, Yorktown, and Gloucester. When local emergency rooms and day practices are full or booked out, families come to CARE to be seen.

Yes. CARE runs and reads X-ray, ultrasound, and CT throughout the weekend, so your family gets a diagnosis and can begin treatment without waiting days for results.